PROFESSIONAL GUITAR REPAIRS & SERVICES IN THE OKANAGAN

Thank you for your interest in Whitney Guitars. We are a full-service build, repair and restoration shop specializing in all stringed instruments. For guitar repair rates, see the table below.

SET-UPS & FRET LEVELS

Our Full Set-up (‘The Works’) includes a complete diagnosis and inspection of the entire instrument, a full fret-level, re-crown and polish of all frets with 7 courses of fine sandpapers and micromesh and then buffed to a high-gloss on our arbor buffer, a complete cleaning and oiling of the fingerboard, tightening of all hardware, replacement of any required small parts (i.e. screws), a restring, adjustments and polishing of the nut slots, lubricating of the truss rod nut (if required), a full truss rod adjustment, adjustment of the saddle heights, setting of intonation, checking electronics (if applicable), adjusting pick up heights, and detail polishing and cleaning.

JOB TYPE PRICE
Re-string and clean* 6-string, 7-string, banjo, ukulele $35 (with other work, $25)
12-string $50 (with other work, $40)
Polish frets $25 (included with setup or 'The Works')
Strap button install $15-$25
Setup* 6-string $100
12-string $120
Fret gluing and clamping* $25 plus $5 each fret
Fret level, crown and polish* Standard $125 (setup not included)
With setup ("The Works") $190
Fret end dressing* $40, $30 w/ LCP (level, crown and polish)
New nut* 6-string, bone; Gibson-style, Acoustic our Fender w/ binding $125 (with setup, $110)
12-string, bone $220 (with setup, $155)
6-string, pre-made; fit & adjust $45 (with setup, $35)
12-string, pre-made; fit & adjust $70 (with setup, $60)
New saddle* Bone (hand crafted) $75 (with setup, $65)
Pre-made; fit and adjust $50
Setup with...* Bone nut $210
Bone saddle $165
Both bone nut & saddle (6-string) $275
Both bone nut & saddle (12-string) $340
Fill & re-cut saddle slot Includes new bone saddle and setup $250
Pick-up install Under saddle $95 (with setup, $60)
K&K $95 (with setup, $60)
Tuning machine install* Simple exchange $40
With reaming $60
Pick-guard install Pre-made $40
Custom made $90 & up
Pick-guard re-attachment Re-glue to top $80
Re-attach to finished top $60
Bridge re-glue* Bridge reglue on polyurethane top. 6-string. These are difficult to get off and on, often need touch up.
Includes Restring & Adjust Service
$400+
Removal and re-glue; includes re-string and service. Martin style, 6-string. $325
Bridge installation* Build new bridge. Includes new saddle and full set up
Plus Materials $15-50
Fancy Bridges require a quote.
$600 and up
Bridge plate repair Veneer repair (veneer overlay) $120
Removal and new maple / rosewood* $440
With laminated bridge plate* $40 additional
Brace glue First $60
Each additional $45
Bridge crack glue $60 & up
Crack repair Humidity and cleat crack (structural only; cleated and filled w/ CA glue wet-sanded and buffed. No finish touch-up) $125 up to 3", $30 per 2" additional; over 6" must quote
With finish touch-up See "Touch-Up" below
Full wood splint, i.e. soundboard 'gap'; requires touch-up $250-$440, plus "Touch-up" below
Headstock break Headstock off, no rebuild required; includes complete setup $315-$350
Re-glue, no touch-up. $250-$315
Rebuild headstock; Includes Complete Set Up
Plus Materials ($25 and up)
$950 & up
Headstock with expert touchup; Includes Complete Set Up Plus Materials ($15) $560 & up
Glue loose fingerboard $80 & up
Glue top or back to side $80 & up
Glue & pin heel $80
Glue binding $80 & up
Re-fret* Rosewood, ebony or maple; unbound. $475
Rosewood, ebony or maple; bound. $570
Stainless steel fret up-charge (Labor only
Plus Materials $45)
$125
With inset globe ends (gypsy style) $125 additional
Neck reset: Includes Set up and new saddle. Proper playability is not guaranteed without a full re-fret. Glued dovetail, no binding (With Re-fret $1200
Plus Materials)
$820
Taylor (PRE NT) or other bolt-on, no binding (with Re-fret $820) $410
Taylor NT Neck Reset
(Plus Set up AddOn cost)
$80
Guild, Gibson Acoustic or Touch-up Required, no binding (With Re-fret $1500
Plus Materials)
$1100
Taylor NT Neck Reset NT; Includes setup $160
Les Paul; Includes touch up and set up with re-fret $1200 plus Materials $1230
Hollow-body (Gibson ES Style) or Archtops; includes set up and touch up; with re-fret $1500 plus Materials $1100
Any guitar with binding $70-$140
Touch-ups Fill, level & bufff $80-$300 & up
Color, spray & buff $80-$300 & up
Hide glue** $15 & up
JOB TYPE PRICE
Re-string and clean* Standard 6-string $35 (with other work, $25)
Locking trem (Floyd Rose etc.) $45 (with other work, $40)
12-string $50 (with other work, $40)
Strap button install Standard $15-$25
Strap-locks $20 & up
Setup* Standard 6-string guitar, 4-string bass $100
Locking tremelo $115
12-string guitar, 5-string bass $115
Restore Bridge Plate
(Maintains Original Bridge Plate)
$190
Truss rod adjustment $20-$50
Truss rod adjustment $20-$50
New nut* 6-string,4-string bass, bone $125 (with setup, $110)
12-string, up to 6-string bass, bone $220 (with setup, $155)
6-string, 4-string bass, pre-made $45 (with setup, $35)
12-string, up to 6-string bass, pre-made $70 (with setup, $60)
Setup with...* New bone nut $210
Setup with...* New bone saddle $165
Setup with...* Both bone nut & saddle (6-string) $275
Setup with...* Both bone nut & saddle (12-string) $340
Fret gluing and clamping* $25 plus $5 each fret
Fret level, crown and polish* Standard $125 (setup not included)
With setup ("The Works") $190
Fret end dressing* For sharp ends that protrude $40, $30 w/ LCP (level, crown & polish)
Refret* Rosewood, ebony or maple; unbound. $475
Refret* Rosewood, ebony or maple; bound. $570
Refret* Stainless steel fret up-charge (Labor only.)
Plus Materials $45
$125
Lacquered fingerboard $550
Headstock break glue* Headstock off, no rebuild required; includes complete setup $315-$350
Re-glue, no touch-up. $250-$315
Rebuild headstock; Includes Complete Set Up
Plus Materials ($25 and up)
$950 & up
Headstock with expert touchup; Includes Complete Set Up Plus Materials ($15) $560 & up
Install Bridge -Some woodworking, includes complete setup. TUNE-O-MATIC
Plugging/drilling holes, includes full setup
$150-$200
TREMOLO
Plugging holes/carving rout, includes full setup
$150-$200
BIGSBY INSTALL
Includes full setup
$150
BIGSBY INSTALL ON TELE
Includes full setup
$250
TELE
Mounting, drilling holes through body, including full setup
$380
BASS
Plugging/drilling holes, includes full setup
$110-$150
Rout for Tremelo Install STRAT
No Existing Trem
$380
EVERTUNE INSTALL
Tremolo Style or Tele
$500
EVERTUNE INSTALL
Les Paul or SG Style
$570
FLOYD ROSE ORIGINAL
No Back Rout, Install Locking Nut, Full Set Up included
$475
FLOYD ROSE WITH BACK ROUT
Back Rout to Pull Sharp, Install Locking Nut, Full Set Up Included
$570
Install pick-guard Pre-made $40 & up
Custom $90 & up
Guitar Electronics Minimum Bench Fee for Diagnostics $30
Hollow Body Add-on $30-95
PICK UP INSTALLATION
$89 for two pickups
$99 for three pickups
$65
Pickup Installation on Tele, Bridge $80
Pickup Installation on Tele, Neck $65
Pickup Installation on Tele, Set $95
EMG Installation
1 pick up, 2 pots, jack & battery
Each additional $20
3 pick up Strat or Noiseless install $150
Les Paul with 4 pots $190
$130
Replace Switch
Les Paul style
$65
Replace Switch
Strat style
$70
Push-Pull Put Install
Each additional $30
$70
Tap Switch Install
Each additional $35
$45
Complete Rewire
Regular
$160 & up
Complete Rewire
Hollow-body
$225 & up
Shield Guitar Cavity
Copper
(Plus materials)
$65-$95
Shield Guitar Cavity
Paint
(Plus materials)
$115
Taylor ES1 Retrofit (Full), ES1 KIT INCLUDED, *No Setup $325
Taylor ES1 Retrofit (Full), ES2 KIT INCLUDED, *No Setup $380
Rout body for pickup Flat Top
Each additional $65
$115 (first)
Rout body for pickup Les Paul or Archtop
Each additional $70
$130 (first)
Rout for pick-guard Les Paul or Archtop
Each additional $70
$70 (first)
Wax potting pick-ups Includes uninstall/reinstall
Each additional $40
$80
Humbuckers with cover $100
Re-winding pick-ups Single Coil
With uninstall and reinstall
Humbucker $230 & up
$165 & up
Replace jack $40
Replace pot Two pots $80
Three pots $100
Four pots $115
$55 (first)
Clean Electronics Top load (Strat style) or Back Load (LP style) $30
Touch-ups Fill, level & buff $80-$300 & up
Match colour, spray & buff $80-$300 & up
JOB TYPE PRICE
Re-string and clean* $25
Setup* $80
New nut Bone $80-$100
Set-up with...* New bone nut $120-$140
Fret gluing & clamping $25 plus $5 each fret
Fret level, crown & polish Standard $80
With setup ("The Works") $120-$140
Fret end dressing For sharp ends that protrude $40
Re-fret $30 & up
Crack repair Humidify and one cleat $50
Each additional cleat $20 each
Full splint with touch-up $100 & up each
Headstock break glue* (Touch-up not included) $80-$160
With touch-up See 'Touch-Up' below
Glue loose fingerboard $60 & up
Glue top or back to side $60 & up
Glue binding $60 & up
Touch-ups Fill, level & buff $80-$160
Match colour, spray, buff $180 & up
Hide Glue** $15 & up
JOB TYPE PRICE
Re-string and clean* $35 (with other work, $25)
Setup* $115
New nut Bone $100 (with setup, $80)
Set-up with...* New bone nut $195
Fret gluing & clamping $25 plus $5 each fret
Fret level, crown & polish Standard $125 (setup not included)
With setup ("The Works") $200
Fret end dressing $40, $30 w/CLP
Re-fret Rosewood, ebony or maple; unbound. $475
Rosewood, ebony or maple; bound. $570
Stainless steel or Jescar 'EVO' fret up-charge (Labor only
Plus Materials $45)
$125
With inset globe ends (gypsy style) $125 additional
Peghead break glue* (Touch-up not included) $50-$100
With touch-up See 'Touch-Up' below
Install 5th string tuning peg $50
Head replacement Plastic (includes setup) $150
Touch-ups Fill, level & buff $80-$300 & up
Colour, spray & buff $80-$300 & up
Hide Glue** $15 & up

*All jobs marked with an asterisk include a complementary “restring and clean” (a $25+ value).

**Hide Glue Note – I am fully experienced and equipped to do any of the above repairs with all-natural hide glue. I strongly recommend this for all instruments originally constructed with hide glue and for customers who want a superior wood joint.

Pricing is for labor only and reflects an $80/hour service charge. Strings and other required parts are not included in the above pricing. Examples: Strings ~$12, Bone nut or saddle material ~$12, Fret wire ~$15 for standard, $35 for EVO gold or stainless.

The minimum charge for all jobs is $40 CDN.

While I do my best to quote as accurately as possible, unforeseen issues can arise as I get deeper into the job.

If I find something unexpected, and the bill will be over 20% more than your quote, we will call you for approval. If additional fees are within 20%, we will continue work in view of expediting service and getting your instrument back to you. Please note that labour and materials charges will apply for all work done up to any point.

All of these details are outlined on the work-order that we’ll have you sign when you drop off your instrument.

Yes. On any instruments left for more than 30 days, we charge $2.50 per day for storage fees. We are a busy working shop and can’t afford the space for surplus instrument storage. NOTE: Any instruments left for one year or more will become the property of Whitney Guitars.

Yes. We stand behind all of our repairs, if the claim is reasonable, for the life of the instrument.

We do require a 50% deposit for any jobs $100 or more. This is to cover shop supplies and parts.

We do our best to accommodate working musicians. However, to us, everyone’s instrument is equally important. Normally we can fit your job in, but if you want to secure your spot in line, a $40, non-refundable deposit is required and will be applied to your job.

We can install parts you bring in, but we are not responsible for defects in pick-ups or parts not purchased at Whitney Guitars. If provided parts are defective, labour charges still stand.

It’s important to note that you will require more than a re-fret. Not only will the nut have to be refitted or replaced in order to work with the new frets, your acoustic will probably also require a saddle adjustment or replacement.

Please note that the price of a re-fret does not include any nut or saddle work. Refer to the pricing detail above for our current repair rates.

It’s important to note that you will require more than a re-fret. Not only will the nut have to be refitted or replaced in order to work with the new frets, your electric guitar or bass will require a complete setup. If you wish to do your own setup, I can only do the fretwork and nut work.

The price of a re-fret does not include any nut or setup work. Refer to the pricing detail above for our current repair rates.

Yes, but I consider this as consulting. Please be aware that I charge for consulting. My hourly rate is $80 per hour with a minimum $40 charge.

Chances are, most of my answers to your questions are covered or will be covered in one of my many repair articles in my blog right here on my website, free of charge!

Yes, but I consider this consulting. Please be aware that I charge for consulting. My hourly rate is $80 per hour with a minimum $40 charge.

Of course. I’m happy to answer all general questions you may have. Feel free to send me your specific questions through my contact form.